Service and After Sales

Προσφέρουμε υπηρεσίες συντήρησης για την παράταση του κύκλου ζωής του εξοπλισμού και για να διασφαλίσουμε ότι τα μαγειρεία είναι πλήρως λειτουργικα.

Technical Services

Η Kappa Metal διαθέτει τμήμα service και πώλησης ανταλλακτικών, επανδρωμένο από πιστοποιημένους έμπειρους τεχνικούς με μακρόχρονη παρουσία στον τομέα της μαζικής εστίασης ξηράς και θάλασσας.

Υπηρεσίες

EQUIPMENT LIFE-CYCLE ANALYSIS

MAINTENANCE BENEFIT ASSESSMENT

STAINLESS STEEL BEAUTIFICATION

OEM PARTS

MAINTENANCE PLANS

Service coverage worldwide

service coverage map

The United States of America:
More than 11 ports to be
serviced by Kappa Metal

Europe:
More than 34 ports to be
serviced by Kappa Metal

Partnerships

We as Kappa Metal, in collaboration with leading global companies, provide to our costumers a complete package of products which meet the highest requirements.

Our associates are companies we trust and partnerships through our long-lasting relationships have given us the ability to provide our clients with the best prices but also the best delivery time.

Service you can trust

With a Kappa Metal Service plan, your galley can expect:

  • Guaranteed response times
  • Consistent worldwide coverage
  • Flexible billing options
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  • Minimal downtime
  • Reduced costs for repairs
  • One call convenience
  • Extended equipment life

Installation & After Sales

In case of equipment installation and execution of works carried out by our Company, we can provide a contract for preventive maintenance according to each manufacturers’ instructions plan and always according to each customer’s wish.

Ανταλλακτικά

As you might have heard or experienced yourself, KAPPA METAL has a proven track record for offering competitive prices throughout our vast supplier network.

This makes the products affordable for our customers in all the different marine and offshore segments that we work in.

At KAPPA METAL we have a large spare parts inventory at our warehouse which is available for immediate daily shipment.

If you need a genuine OEM part, contact us via our email: parts@kappametal.com

What’s included in our service maintenance plans?

  • Regularly scheduled basic maintenance (e.g., inspections, adjustments, lubrications, etc.)
  • Formal checklists to ensure compliance with recommended procedures
  • Identification of any required repairs, which can often be performed on the spot (if requested)
  • Experienced, trained technicians who are experts with most major brands of commercial food equipment
  • Flexible terms to meet your needs
    – Available as a single call or as an ongoing service plan
    – One piece of equipment or multiples

Stainless Steel Equipment Custom Alterations

Buffets

Cold Wells

Bain Maries

Refrigerators

Clients who trust us

Kappa Metal has been working for shipyards and cruise lines by providing its services for over 20 years. We have the know how in order to deliver each project with functional solutions in best time and cost-efficiently.

Some of the clients who trust us over the years are: